Shipping & Returns

Shipping: Orders are dispatched within 1–3 business days. Delivery times vary by pin code; you will receive tracking details by email and SMS.

Cancellation: Customers may cancel an order only before it is shipped (while status is Pending or Confirmed). Once an order is shipped, cancellation is not available from the customer account. Admins may cancel orders from the admin panel when needed.

Returns & exchanges: After the store marks your order as delivered, you have 3 days to open the order in your account and submit a return / exchange request with full product details (issue type, defect description, condition, and contact phone). Your account shows how many days are left. After 3 days the request option closes. Our team will review and update the request status.